Privacy Policy

• Contact details you provide in booking or contact requests, including name, email address, and company
• Optional details you choose to share, such as website information, referral source, and notes
• Booking and request details, including meeting type and selected date/time information
• Technical request data used for security and abuse prevention, including IP address-related data and request identifiers
• Cookie preference information showing whether analytics consent is granted or denied

• Respond to inquiries and other requests sent through our website
• Operate and administer meeting bookings, including calendar and related CRM workflows
• Protect our services with abuse-prevention and security controls
• Apply cookie preferences and use analytics tags only when consent is granted
• Comply with legal obligations and enforce applicable terms

• Performance of pre-contract and contract steps for bookings
• Legitimate interests in operating, securing, and improving our services
• Your consent for analytics-related cookies and tags
• Compliance with legal obligations

We do not sell personal data. We share data with service providers that support our operations, including Odoo (booking calendar and CRM workflows), Upstash (security and request protection), and Google Tag Manager when analytics consent is granted.

Depending on provider infrastructure, data processing may involve cross-border transfers. When required, these transfers are handled with appropriate safeguards.

• We keep personal data only as long as needed for booking, inquiries, service security, and legal requirements
• Temporary technical records used for safe request handling are kept for limited periods
• Cookie preference records are stored for a limited period
• Booking and CRM-related records are retained according to operational and legal needs

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data (right to be forgotten)
• Object to or restrict certain types of data processing
• Withdraw your consent at any time

To exercise these rights, submit a request through our /contact page and indicate that your message is a privacy request.

We use technical and organizational safeguards designed to reduce unauthorized access, misuse, and service abuse. Current controls include request validation, origin checks for unsafe methods, rate limiting, and booking protection controls. No internet-based service can be guaranteed as completely risk free.

• On your first visit, a cookie banner lets you Accept or Deny analytics cookies, or open Manage preferences
• Necessary cookies for core site functionality and security remain active
• Analytics cookies and tags are used only when consent is granted
• If consent is denied or later revoked, analytics cookies are cleared on a best-effort basis
• You can change your choice later using the Cookie preferences controls available on the site

We may update this privacy policy from time to time. The latest version will always be available on our website at www.synclairvision.com/privacy-policy.